Relisting Auctions
Relisting creates a new auction for a product that has already been auctioned. Use this when:
The item did not sell (no bids, or the reserve price was not met).
The winner did not pay and you have cancelled the winner.
You have additional inventory of the same product.
Before You Relist
Cancel any existing unpaid or scheduled auction listings for the product first. Only one live auction per product is allowed at a time.
Relisting an Individual Product
The quickest way to relist a single product is from its completed auction listing: open the listing and click Relist. The Create Auction page opens with the product already selected and its previous start and reserve price pre-filled.
You can also re-list an item directly from the Create Auction page:
Navigate to Create Auction.
Select Existing products.
Search for and choose the product(s) you want to relist.
Configure the new auction settings.
Click Create.
The Relist Bulk Action
Multiple listings can be relisted at once from the Auctions page:
Navigate to Auctions.
Select the listings you want to relist.
Click Relist in the actions bar.
The Create Auction page opens with the products already selected, and each listing's previous start price and reserve price pre-filled as custom prices in the Selected Products table. See Setting Individual Prices per Listing for details on editing prices.
Configure the remaining auction settings and click Create.
The Relist action appears when at least one selected listing is eligible. A listing is eligible once it has ended and is not awaiting payment. Active, scheduled, and awaiting-payment listings are not eligible for relisting until they are canceled or completed. If you select multiple ended listings for the same product, only the most recent one is used.
Other settings for the new listings use your saved auction defaults. Review the settings before you click Create.
Relisting a Collection
Navigate to Create Auction.
Select Collection and choose the collection.
An auction is created for each product in the collection (up to 500 products). This method requires an Auction Event.
Configure shared settings and click Create.
You can also use CSV Import to batch-import auctions into an event.
Troubleshooting Relist Errors
You will see an error when trying to create an auction for a product that already has an active listing.
To resolve:
Navigate to the latest auction listing for the product.
If the listing has an unpaid winner: Click Cancel Winner to release the product.
Cancel winner If the listing is scheduled: Click Cancel Listing.
Cancel listing Return to Create Auction and relist the product.
Tips
Review the previous auction's bid history before relisting. If there were no bids, consider adjusting the start price or auction duration.
If a winner did not pay, you can send a second-chance offer to a runner-up bidder instead of relisting.
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