Relisting creates a new auction for a product that has already been auctioned. Use this when:
The item did not sell (no bids, or the reserve price was not met).
The winner did not pay and you have cancelled the winner.
You have additional inventory of the same product.
Cancel any existing unpaid or scheduled auction listings for the product first. Only one live auction per product is allowed at a time.
Navigate to Create Auction.
Select Select existing products.
Search for and choose the product(s) you want to relist.
Configure the new auction settings.
Click Create.
Select Select a collection and choose the collection.
An auction is created for each product in the collection (up to 500 products). This method requires an Auction Event.
Configure shared settings and click Create.
You can also use CSV Import to batch-import auctions into an event.
You will see an error when trying to create an auction for a product that already has an active listing.
To resolve:
Navigate to the latest auction listing for the product.
If the listing has an unpaid winner: Click Cancel Winner to release the product.
If the listing is scheduled: Click Cancel Listing.
Return to Create Auction and relist the product.
Review the previous auction's bid history before relisting. If there were no bids, consider adjusting the start price or auction duration.
If a winner did not pay, you can send a second-chance offer to a runner-up bidder instead of relisting.
Last updated 3 months ago
