Bidder Registration and Approval
Use the Registration & Verification card under Settings > Auctions to control who can bid and what information customers must provide before bidding.
Note: Bidder Registration is available on the Grow plan and above. See Plans & Billing for more details.
Auction Participant Modes
In the Registration & Verification section, choose one of these options under Auction participants:
All customers
Any customer with a store account can bid. No extra registration or approval is required.
All registered customers
Customers must complete a registration form before placing their first bid. After they register, they can bid right away.
Invited customers
Only pre-approved customers can bid. Choose whether to require customers to fill out a registration form to request access, or link to a custom page with instructions on how to get approved.
See Invite-Only Options.
Registration Fields
When registration is enabled, you can choose which fields to collect:
First and last name
Phone number as required or optional
SMS marketing consent when phone collection is enabled
The SMS consent text can be customized from Translations.
Registration Logo
You can brand the registration form with a logo. Available options include:
Shop Logo
Import from theme
Custom URL
You can also control the displayed logo width.
Invite-Only Options
When Invited customers is selected, you control two things: whether customers fill out a registration form, and the behavior of the bid button for unapproved customers.
Require registration — Show a form to collect name, phone number, and SMS marketing consent. Use this if customers should request access through the form.
Disable registration — No registration form is presented to customers. Useful when access is gated by a purchase or subscription. This option can be paired with Automatically approve customers with purchase history to auto-approve customers who have purchased a pass, subscription, or other product on your store.
Require registration
Under Registration access, choose who sees the form:
Allow anyone to register — Anyone who has not registered are presented with the registration form after clicking the bid button. Submitting it creates a pending request on the Customers page for you to approve or reject.
Only approved customers can register — The form is only shown to customers you've already approved (by email, phone, or another process). Unapproved customers are directed to a URL you specify — typically a page explaining how to request access. Best for private or invite-only auctions.
Disable registration
The customer will not be presented with a registration form, and can start bidding immediately after you approve them from the Customers page.
Under Unapproved customer action, choose how the bid button behaves for unapproved customers:
Link to a page — The bid button links to a URL you specify (for example, a page explaining how to request access).
Hide bid button — Unapproved customers see the current price and countdown, but the bid button is hidden until they are approved.
Purchase History Approval
Select this option to automatically approve customers who have previously purchased from your store.
Approving Customers Manually
Open the Customers page
Filter to customers awaiting approval
Open the customer record
Approve or remove bidding approval as needed
You can bulk approve or unapprove customers from the customer list view. See Bulk Customer Actions for details.
Related Pages
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