Managing Customers
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The Customers page is your central hub for managing everyone who has interacted with your auctions. From here you can view customer details, track bidding activity, ban customers, approve bidders, and send payment reminders.
Open the Auction Plus dashboard and click Customers in the left-hand navigation menu.
The Customers page displays a table of all customers who have registered or placed bids.
All
Every customer that has interacted with Auction Plus
Active
Customers in good standing
Banned
Customers banned from bidding
Awaiting Payment
Customers with unpaid auction wins or offers
Awaiting Approval
Customers waiting for approval to bid (when invited-customers mode is enabled)
You can also search by name or email using the search bar.
Click on any customer to open their detail page.
Ban / Unban
Block or restore the customer's ability to bid and make offers
Send Payment Reminder
Manually send a reminder email for unpaid items
Manage Customer
Open the customer's Shopify admin profile
Mark as Registered / Unregistered
Toggle registration status (when bidder registration is enabled)
Approve for Bidding / Remove Approval
Allow or revoke bidding permission (when invited-customers mode is enabled)
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