> For the complete documentation index, see [llms.txt](https://docs.auctionplusapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.auctionplusapp.com/customers-and-bidders/managing-customers.md).

# Managing Customers

The Customers page is your central hub for managing everyone who has interacted with your auctions. From here you can view customer details, track bidding activity, ban customers, approve bidders, and send payment reminders.

***

## Navigating to Customers

Open the **Auction Plus** dashboard and click **Customers** in the left-hand navigation menu.

***

## The Customer List

The Customers page displays a table of all customers who have registered or placed bids.

### Filtering

| Tab                   | Description                                                                    |
| --------------------- | ------------------------------------------------------------------------------ |
| **All**               | Every customer that has interacted with Auction Plus                           |
| **Active**            | Customers in good standing                                                     |
| **Banned**            | Customers banned from bidding                                                  |
| **Awaiting Payment**  | Customers with unpaid auction wins or offers                                   |
| **Awaiting Approval** | Customers waiting for approval to bid (when invited-customers mode is enabled) |

You can also search by name or email using the search bar.

***

## Customer Detail Page

Click on any customer to open their detail page.

### Actions

| Action                                    | Description                                                                 |
| ----------------------------------------- | --------------------------------------------------------------------------- |
| **Ban / Unban**                           | Block or restore the customer's ability to bid and make offers              |
| **Send Payment Reminder**                 | Manually send a reminder email for unpaid items                             |
| **Manage Customer**                       | Open the customer's Shopify admin profile                                   |
| **Mark as Registered / Unregistered**     | Toggle registration status (when bidder registration is enabled)            |
| **Approve for Bidding / Remove Approval** | Allow or revoke bidding permission (when invited-customers mode is enabled) |

***

## Related

* [Banning Customers](/customers-and-bidders/banning-customers.md)
* [Bulk Customer Actions](/customers-and-bidders/bulk-customer-actions.md)
* [Adding an Auctions Link to Customer Accounts](/customers-and-bidders/adding-an-auctions-link-to-customer-accounts.md)
* [Bidder Registration & Approval](/customers-and-bidders/bidder-registration-and-approval.md)
* [Payment Reminders](/customers-and-bidders/payment-reminders.md)