Notification Types
Notification
When It's Sent
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Auction Plus sends automated email notifications to customers throughout the auction and offer process. There are 7 customer-facing notification types:
Auction Won
A customer wins an auction
Outbid
Another bidder places a higher bid
Offer Accepted
You accept a customer's offer
Offer Declined
You decline a customer's offer
Offer Received
You initiate an offer on a product for a customer
Counteroffer Received
You respond to a customer's offer with a counter
Payment Reminder
A customer with unpaid items hasn't completed checkout
Each notification type can be enabled or disabled individually. Open Settings > Notifications, then click Edit Templates in the Email section to manage them.
For configuring automatic payment reminders, see How Checkout Works.
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