> For the complete documentation index, see [llms.txt](https://docs.auctionplusapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.auctionplusapp.com/email-and-notifications/notification-types.md).

# Notification Types

Auction Plus sends automated email notifications to customers throughout the auction and offer process. There are 7 customer-facing notification types:

| Notification              | When It's Sent                                         |
| ------------------------- | ------------------------------------------------------ |
| **Auction Won**           | A customer wins an auction                             |
| **Outbid**                | Another bidder places a higher bid                     |
| **Offer Accepted**        | You accept a customer's offer                          |
| **Offer Declined**        | You decline a customer's offer                         |
| **Offer Received**        | You initiate an offer on a product for a customer      |
| **Counteroffer Received** | You respond to a customer's offer with a counter       |
| **Payment Reminder**      | A customer with unpaid items hasn't completed checkout |

Each notification type can be enabled or disabled individually. Open **Settings > Notifications**, then click **Edit Templates** in the **Email** section to manage them.

For configuring automatic payment reminders, see [How Checkout Works](/customers-and-bidders/payment-reminders.md).