> For the complete documentation index, see [llms.txt](https://docs.auctionplusapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.auctionplusapp.com/offers/managing-offers.md).

# Managing Offers

Navigate to the **Offers** page in your dashboard to see all offers.

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## Filtering Offers

| Tab          | Description                                     |
| ------------ | ----------------------------------------------- |
| **Review**   | Offers waiting for your response                |
| **Sent**     | Offers you've sent awaiting a customer response |
| **Accepted** | Accepted offers                                 |
| **Declined** | Declined offers                                 |
| **Expired**  | Offers that expired without a response          |

Use the search bar to find offers by customer name, email, or product name.

***

## Offer Threads

Every offer creates a conversation thread that captures the full negotiation history: the original offer, counter-offers, messages, and the final outcome. Both you and the customer can view the thread.

Thread statuses mirror the filter tabs above (Review, Sent, Accepted, Declined, Expired).

Both parties can include messages with any offer or counter. Use messages to explain your counter, ask questions, or provide additional product details.

***

## Tips

* **Respond quickly.** Customers are more likely to complete a purchase with a fast response.
* **Use counter-offers** instead of outright declines to keep negotiations going.