For the complete documentation index, see llms.txt. This page is also available as Markdown.

Managing Offers

Navigate to the Offers page in your dashboard to see all offers.


Filtering Offers

Tab
Description

Review

Offers waiting for your response

Sent

Offers you've sent awaiting a customer response

Accepted

Accepted offers

Declined

Declined offers

Expired

Offers that expired without a response

Use the search bar to find offers by customer name, email, or product name.


Offer Threads

Every offer creates a conversation thread that captures the full negotiation history: the original offer, counter-offers, messages, and the final outcome. Both you and the customer can view the thread.

Thread statuses mirror the filter tabs above (Review, Sent, Accepted, Declined, Expired).

Both parties can include messages with any offer or counter. Use messages to explain your counter, ask questions, or provide additional product details.


Tips

  • Respond quickly. Customers are more likely to complete a purchase with a fast response.

  • Use counter-offers instead of outright declines to keep negotiations going.

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