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The Plans & Billing page in Auction Plus lists current pricing, feature limits, and upgrade options.
All paid plans include a 7-day free trial for new subscribers.
To downgrade to the Free plan:
Open the Plans & Billing page.
Press the Get Started button under the free plan section.
The downgrade will take effect at the end of your current billing cycle.
All billing for Auction Plus is managed by Shopify. There are two billing cycles to be aware of:
App billing cycle -- Auction Plus runs on its own 30-day billing cycle, starting after your free trial ends.
Shopify billing cycle -- Shopify collects all app charges and bills them together on your store's billing date.
Because these two cycles are independent, there is often a delay between when an app charge is incurred and when it appears on your Shopify invoice.
If you see a charge after canceling your plan, this is due to the separate billing cycles. It reflects your final period of service that had not yet been billed, and is not a duplicate charge or a charge for a new billing period.
For more information on how billing works for Shopify apps, see Shopify's Billing Documentation.
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